Privacy policy

Last updated: March 2, 2026

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.maaya47.com (the “Site”). Please note, “We” refers to Maaya 47 (brand marketed and operated under M.S. Gold & Silver Co.) and “You” refers to any visitors on the site regardless of their purpose of visit.


PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

  • “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including debit and credit card numbers), email address, and phone number. However, we do not store your credit card and other payment details with us. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.


HOW DO WE USE YOUR PERSONAL INFORMATION?

By using the Site and/or purchasing from us, you agree to allow your personal information to be used as stated below.

We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you on SMS, Email, WhatsApp, RCS, etc.

  • Screen our orders for potential risk or fraud.

  • Provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).


SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above.

  • We use Shopify to power our online store.

  • We use Delhivery to deliver products.

  • We use Google Analytics to understand customer behavior.

We may also share your Personal Information to comply with applicable laws and regulations, respond to legal requests, or protect our rights.


SECURITY

We reserve the right to conduct a security review at any time to verify your identity. If you fail to comply with any security request, we reserve the right to terminate your account and prohibit your access to the Website.

We are not liable for any breach of security caused by third parties.

The trademarks, logos and service marks displayed on the Website (“Marks”) are the property of Maaya 47 or their respective owners. You are not permitted to use the Marks without prior consent.

We shall not be responsible for any loss or misuse of your Personal Information caused by a Force Majeure Event (including sabotage, fire, flood, acts of God, riots, war, hacking, unauthorized access, system crashes, etc.).


BEHAVIOURAL ADVERTISING

We use your Personal Information to provide targeted advertisements or marketing communications.

You may opt out via:

  • Facebook Ads Settings

  • Google Ads Settings

  • Bing Ads Settings

  • Digital Advertising Alliance opt-out portal


DO NOT TRACK

We do not alter our data collection practices when we see a Do Not Track signal from your browser.


YOUR RIGHTS

If you are a European resident, you have the right to:

  • Access your personal information.

  • Request correction, updating, or deletion of your information.

Please contact us to exercise these rights.

Your information may be transferred outside Europe, including to Canada and the United States.


DATA RETENTION

When you place an order, we maintain your Order Information until you request deletion. Requests will be processed after official confirmation within a reasonable time.


CHANGES

We may update this privacy policy from time to time for operational, legal, or regulatory reasons.


CONTACT US

For questions or complaints, contact:

Ms. Damayanti Ray
(Grievance and Nodal Officer)

Email: support@maaya47.in

Maaya 47
M.S. Gold & Silver Co
52, Nalini Seth Road
Ground & 1st Floor
Sonapatty, Burrabazar
Kolkata – 700007