This Shipping Policy applies to all purchases made from www.maaya47.com.

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1. SHIPPING LOCATIONS

We currently ship across India.
For international shipping, please contact us before placing your order.

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2. PROCESSING TIME

• Orders are processed within 2–4 business days.

• Orders are not processed on Sundays or public holidays.

Once shipped, you will receive tracking details via SMS or email.

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3. DELIVERY TIME

Estimated delivery time:

• Metro cities: 3–5 business days

• Non-metro cities: 5–8 business days

• Remote locations: 7–10 business days

Delivery timelines may vary due to unforeseen circumstances.

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4. SHIPPING CHARGES

• Free shipping on prepaid orders (if applicable).

• Shipping charges (if any) will be calculated at checkout.

• Cash on Delivery charges may apply.

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5. ORDER TRACKING

Once your order is shipped, tracking details will be shared via email or SMS.

If you do not receive tracking details within 5 business days, please contact us.

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6. DELIVERY ISSUES

Maaya 47 shall not be responsible for delays caused by:

• Courier partner delays

• Natural calamities

• Government restrictions

• Incorrect shipping address provided by the customer

Customers are responsible for providing accurate delivery details.

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7. LOST OR UNDELIVERED SHIPMENTS

If a shipment is returned due to:

• Incorrect address

• Customer unavailable

• Refusal to accept delivery

Reshipping charges may apply.

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CONTACT INFORMATION

For any questions regarding Returns, Refunds, or Shipping:

Maaya 47
M.S. Gold & Silver Co
52, Nalini Seth Road
Ground & 1st Floor
Sonapatty, Burrabazar
Kolkata – 700007

Email: support@maaya47.in